Is Digital Transformation Now Exposed to a New Class of Failure? (AI, Agents, and the Invisible Mess)

Is Digital Transformation Now Exposed to a New Class of Failure? (AI, Agents, and the Invisible Mess) Introduction Not so long ago, when platform implementations struggled or outright failed, you could spot the warning signs a mile off. Bad processes, rubbish documentation, delayed go-lives, and plenty of unhappy stakeholders. Fingers were pointed, and usually […]
General Introduction to Pulse Methodology

General Introduction to Pulse Methodology Pulse: Your New Playbook for Project Recovery Digital transformation projects are inherently challenging. It’s common for projects to encounter obstacles along the way. However, when these hurdles escalate into significant delays or failures, the repercussions can be severe—financially, operationally, and reputationally. Recognising this common struggle, I developed the […]
Protecting Your Revenue: Why Proactive Project Recovery Matters

Protecting Your Revenue: Why Proactive Project Recovery Matters As a software vendor, stalled or underperforming client projects can pose significant risks—not only to immediate license revenue but also to long-term brand reputation. Even when the technology performs as intended, challenges in delivery—such as unclear expectations, shifting scopes, or coordination gaps—can reflect back on you as […]
Navigating the People Problem: Reviving Stalled Digital Transformations

To avoid digital transformation failure, it’s crucial to understand the underlying issues that can stall progress. Navigating the People Problem: Reviving Stalled Digital Transformations and Avoiding Digital Transformation Failure In my extensive experience troubleshooting digital transformations, I’ve found consistently that technology is rarely the primary culprit when projects falter. It’s nearly always a people issue. […]